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Discovery | Annual Meeting Marquis Ballroom/Salon D
Jun 20, 2025 11:00 AM - 11:45 AM(America/New_York)
20250620T1100 20250620T1145 America/New_York A Day in the Life of PrimoVE: How AI Can Enhance Our Understanding of User Search Behavior

In today's data-driven landscape, understanding user behavior is critical for creating intuitive library services. This research examines all search queries conducted over a single day in Primo VE, utilizing AI tools to extract actionable insights into user search behavior. By analyzing dimensions such as peak search hours, classifications by subject, query types (e.g., author, title, subject/concept), academic disciplines, and search intent, we demonstrate how AI can transform raw search data into meaningful knowledge. Our findings highlight opportunities to enhance discovery services, improve search relevance, and inform strategic decisions in collection development. This session showcases the transformative role of AI in academic libraries and explores how these technologies can be leveraged to better understand and meet user needs.

Marquis Ballroom/Salon D Ex Libris Knowledge Days and ELUNA Conference 2025 eluna-conf-planning@exlibrisusers.org
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In today's data-driven landscape, understanding user behavior is critical for creating intuitive library services. This research examines all search queries conducted over a single day in Primo VE, utilizing AI tools to extract actionable insights into user search behavior. By analyzing dimensions such as peak search hours, classifications by subject, query types (e.g., author, title, subject/concept), academic disciplines, and search intent, we demonstrate how AI can transform raw search data into meaningful knowledge. Our findings highlight opportunities to enhance discovery services, improve search relevance, and inform strategic decisions in collection development. This session showcases the transformative role of AI in academic libraries and explores how these technologies can be leveraged to better understand and meet user needs.

Primo
None - General Audience
Participants will understand how search string analysis can inform both discovery service enhancements and collection development decisions.
Participants will learn how AI tools, like ChatGPT, can automate data analysis and classification.
Attendees will identify and understand critical dimensions of search behavior, including subject, search type, academic discipline, and query intent, and learn how these metrics can inform service improvements.
Metadata Technologies Manager
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University Of Toronto
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