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Analytics | Annual Meeting International 9
Jun 19, 2025 11:15 AM - 12:00 Noon(America/New_York)
20250619T1115 20250619T1200 America/New_York Understanding Alma Analytics' Error Messages

Alma Analytics' error messages can be hard to understand. This session will review several types of Analytics error messages with a focus on decoding the information in the error details section. In addition, this session will cover some troubleshooting strategies and discuss tips for asking questions on the Analytics listserv.

 International 9 Ex Libris Knowledge Days and ELUNA Conference 2025 eluna-conf-planning@exlibrisusers.org
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Alma Analytics' error messages can be hard to understand. This session will review several types of Analytics error messages with a focus on decoding the information in the error details section. In addition, this session will cover some troubleshooting strategies and discuss tips for asking questions on the Analytics listserv.

Alma
Intermediate
Participants will learn how to find useful details in Analytics' error messages.
Participants will learn several troubleshooting strategies for fixing errors.
Participants will learn how to get the best outcome when asking for help on the Alma Analytics listserv.
Gem Stone-Logan
Senior Systems Analyst
,
California Digital Library (University Of California)
Lisa Wong
Metadata Systems Analyst
,
University of California, Santa Cruz
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