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Enhancing Vendor-Publisher Partnerships for a Seamless Librarian Experience

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Session Information

In this session, Ex Libris (Clarivate) will showcase the collaborative efforts with Content Providers to ensure that end users (shared customers) receive the expected content in Ex Libris Knowledgebases promptly and accurately. We will review the current workflow that Content Providers use to inform vendors (like Ex Libris) about the need to add new collections. Additionally, we will discuss three initiatives launched by Ex Libris in 2024 aimed at enhancing providers' visibility into their content as seen by customers and accelerating the creation of new collections from weeks to just a few days. We encourage the audience to participate and share their thoughts during the session.
Ex Libris Technology & Platform Services
None - General Audience
Jun 18, 2025 03:00 PM - 03:45 PM(America/New_York)
Venue : Marquis Ballroom/Salons A,B,C
20250618T1500 20250618T1545 America/New_York Enhancing Vendor-Publisher Partnerships for a Seamless Librarian Experience In this session, Ex Libris (Clarivate) will showcase the collaborative efforts with Content Providers to ensure that end users (shared customers) receive the expected content in Ex Libris Knowledgebases promptly and accurately. We will review the current workflow that Content Providers use to inform vendors (like Ex Libris) about the need to add new collections. Additionally, we will discuss three initiatives launched by Ex Libris in 2024 aimed at enhancing providers' visibility into their content as seen by customers and accelerating the creation of new collections from weeks to just a few days. We encourage the audience to participate and share their thoughts during the session. Marquis Ballroom/Salons A,B,C Ex Libris Knowledge Days and ELUNA Conference 2025 eluna-conf-planning@exlibrisusers.org
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Director of Provider Relations
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Ex Libris, from Clarivate
Manager, Global Discovery Services
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Springer Nature
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