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Increasing accessibility and usability of Rapido letters

Session Information

Rapido letters can be heavily customized within Alma to meet local needs but come with a steep learning curve. With the April 2026 deadline for Accessibility approaching, right now might be a good time to review and update your letters. This presentation will be in two parts. The first part will focus on general customizations made to staff-facing letters, while the second part will focus on accessibility improvements made to patron-facing letters. Examples of staff-facing customizations will include increasing readability (specifying who the item is for, highlighting key information, and formatting addresses), and manipulating library logos, headers, and footers. Examples of patron-facing customizations will include style changes, updated templates, and instructions for how to make the letter fit your library while all passing ADA guidelines.

Alma, Rapido
Beginner, Intermediate
Overview of Accessibility Standards.
Simplified instructions on what to change / edit in your own patron emails.
Instructions on changing / editing staff facing emails or print slips.
Jun 20, 2025 10:00 AM - 10:45 AM(America/New_York)
Venue : International 10
20250620T1000 20250620T1045 America/New_York Increasing accessibility and usability of Rapido letters

Rapido letters can be heavily customized within Alma to meet local needs but come with a steep learning curve. With the April 2026 deadline for Accessibility approaching, right now might be a good time to review and update your letters. This presentation will be in two parts. The first part will focus on general customizations made to staff-facing letters, while the second part will focus on accessibility improvements made to patron-facing letters. Examples of staff-facing customizations will include increasing readability (specifying who the item is for, highlighting key information, and formatting addresses), and manipulating library logos, headers, and footers. Examples of patron-facing customizations will include style changes, updated templates, and instructions for how to make the letter fit your library while all passing ADA guidelines.

International 10 Ex Libris Knowledge Days and ELUNA Conference 2025 eluna-conf-planning@exlibrisusers.org
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Session speakers, moderators & attendees
Library Systems Administrator
,
University of Wisconsin - Madison
Assistant Head of Systems and Technical Operations
,
Washington State University
 Lori Hilterbrand
ELUNA Steering Committee Representative
,
Orbis Cascade Alliance
 Bethany Bones
Resource Sharing Student Manager & ILL Lending Lead
,
University of Arizona
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17504421541749679588IncreasingAccessibilityandUsabilityofRapidoLetters-edited.pptx
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17504421541749679588IncreasingAccessibilityandUsabilityofRapidoLetters-edited.pptx
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1749679588IncreasingAccessibilityandUsabilityofRapidoLetters.pptx
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